General Manager (Hospitality Company)

On behalf of our clients, a premium senior living apartments that is currently looking for General Manager position. This role will be responsible for leading the operational team and developing business strategies.

Responsibilities

• Overseeing daily operations including facility management, housekeeping, food and beverage, sales and marketing, and Senior Activity Center.
• Implementing business strategies aligned with goals and values
• Lead and mentor department heads including activity manager, sales & marketing manager, chef, and facility manager
• Promote a culture of accountability, compassion, professionalism, and continuous improvement.
• Maintain strong relationships with residents and families to ensure trust and satisfaction.
• Represent the facility in dealings with partners, healthcare providers, regulators, and the community.
• Support marketing and sales initiatives to achieve occupancy and revenue targets.

Requirements

• Extensive experience (5+ years) in hotel or hospitality management, ideally in a General Manager or senior leadership role
• Proven track record of successfully leading and managing hotel operations, with a focus on driving profitability and guest satisfaction
• Bachelor's Degree in Hospitality or related fields
• Excellent communication, interpersonal and leadership skills to engage and motivate a diverse team
• Fluency in English and Indonesian (both written and verbal)
• Compassion for people, especially the elderly