Consultant

Swedbank will implement xTrace E2E Monitoring, a technical platform provided by supplier Vyntra, to set up E2E-monitoring of chosen payment transaction flows.

This person acts as the primary point of contact for end-users and coordinates with Vyntra on project deliveries, testing, and support.

Key responsibilities

Expert user of the platform First-line support for end-user questions Training to new end-users Execute more complex analyses / inquiries from business on he platform Configuration of business components such as queries, dashboards, reports, alerts, and user communities Business analysis for new changes and enhancements Involved in user acceptance testing Analysis and triage of issues reported by end-users

Skill profile: Product Manager / Business Analyst / Business Application Owner type of profile

Familiarity with financial transaction data and payment operations, i.e. able to interpret transaction flows, message types, and business events in context Comfortable working with configuration-driven tools in a self-service manner, without requiring development skills Analytical mindset, i.e. able to build meaningful dashboards, interpret trends, and identify anomalies in transaction data Good understanding of Swedbank's payment infrastructure and the systems connected to the Vyntra platform (e.g. SWIFT gateway, payment engines, middleware), sufficient to contextualise issues and support investigations Basic familiarity with financial message standards such as SWIFT MT or ISO 20022 is a strong advantage Strong communication skills, i.e. able to bridge between business users, internal technical teams, and the Vyntra Support Desk Organised and proactive, with the ability to manage multiple open issues and coordinate follow-up independently Good understanding of the Vyntra platform