Revenue Assurance Analyst

Job Summary and Responsibilities

Responsible to perform Revenue Assurance tasks/efforts for assigned clients that includes:

· Identifying and recovering inaccurate expenses via anomaly detection, contract analysis, order and invoice analysis.

· Reporting results

· Managing client relations by providing requested information and meeting clients’ targets.

· The role consists of analyzing customer data (revenue data, provisioning date, ordering data, contract information) to identify areas where the client under bills its customers.

· Identified under billing instances must be validated and corrected in collaboration with the client.

· Utilizing TEOCO proprietary tool, create audit reports, review and analyze data output from multiple sources and identify revenue recovery opportunities in clients' customer base.

· Work with multiple stakeholders to validate findings and drive revenue recovery.

· Document research, work activities, and correspondence as needed and/or required.

· The analyst will be given a monthly and yearly revenue target to achieve by finding billing issues for the assigned client/s

Required Skills & Competencies

· Demonstrated analytical and problem-solving skills, coupled with strong communication abilities.

· Experience working in client IT environment, CITRIX , VDI, high security

· Expertise on MS Excel

· Experience in data analysis, customer/client communication

· Experience with Telecom order to bill processes.

· Understanding on Telecom Vendor / customer/ Service Provider Invoices, PO, Audit , Contract/SOW/WO, Tariff

· Knowledge on SQL, or MS Access, or Python or Business Objects is a plus

· Experience in Revenue Assurance model in Telco background is a plus NOT mandatory

· Bachelor's Degree, preferably in Finance, Accounting, Economics, Mathematics, or Statistics.

· Desirable: Telecom background

Preferred Skills / Tools Knowledge

(Responsibility one, two, three, etc)