Service Incharge (W&W)

Job Requirements

Job Title: Service Incharge (W&W)

Job Type: RP

We are currently seeking a dedicated and experienced Service Incharge to join our team. The Service In-charge will be responsible for overseeing and managing the service centre, ensuring that all watches are properly serviced and maintained. The ideal candidate will have a strong background at-least L3 technical skill in watch servicing and repair, as well as excellent leadership and communication skills. If you are passionate about watches and have a keen eye for detail, we would love to hear from you. Join us and be a part of our team dedicated to providing top-notch service in the watch industry.

Work Experience

Job Title: Service Incharge (W&W)

Job Type: RP

We are currently seeking a dedicated and experienced Service Incharge to join our team. The Service Incharge will be responsible for overseeing and managing the service operations for our W&W department based at our master service centre Kolkata. The ideal candidate will have a strong background in customer service and a proven track record of effectively leading a team.

Key Responsibilities

• Supervise and coordinate the daily activities of the service team
• Ensure high levels of customer satisfaction by providing exceptional service
• Monitor service performance metrics and implement improvements as needed
• Train and develop team members to enhance their skills and knowledge
• Collaborate with other departments to streamline service processes and procedures

Qualifications

• Previous experience in a service management role
• Strong leadership and communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Knowledge of W&W operations is a plus

If you are a motivated and detail-oriented individual with a passion for delivering top-notch service, we would love to hear from you. Join our team as a Service Incharge and help us continue to provide exceptional service to our customers.