cross-border-talents-7
Arabic-Speaking Customer Expert
Job description
On-site | Lisbon, Portugal | Intakes in August 2026
Are you a native Arabic speaker ready for your next professional chapter in one of Europe's most vibrant capitals? Join our international team in Lisbon and turn your language skills into a rewarding career in customer support!
Why Join Us?
We offer a stable, professional environment with attractive conditions, a modern office in the heart of Lisbon, and a multicultural team that will make you feel at home from day one.
- Location: On-site, Lisbon, Portugal
- Schedule: Rotational shifts
- Start dates: Intakes in August 2026
Your Role
As an Arabic-Speaking Customer Expert, you'll be the first point of contact for our customers, delivering top-tier support via phone, email, and chat.
- Assist Arabic-speaking customers with inquiries, orders, and troubleshooting
- Deliver clear, empathetic solutions that keep customer satisfaction high
- Document every interaction accurately in our CRM system
- Work hand in hand with your team to keep improving the customer experience
What We Are Looking For
- Native Arabic speaker with an excellent command of Modern Standard (Classical) Arabic, spoken and written
- Fluent English (B2 level or higher) for internal communication and training
- Strong communication and problem-solving skills
- A "can-do" attitude and a genuine passion for helping people
- A valid work permit for Portugal is required — candidates must already hold the legal right to work in the country
- Based in Lisbon or able to commute to our Lisbon office (please note this role does not include relocation support)
Benefits & Perks
- Performance Bonuses: Boost your earnings every month based on your results
- Career Growth: Internal training programs and real promotion opportunities
- Modern Workplace: A bright, central Lisbon office with everything you need
- International Team: Colleagues from all over the world and a truly multicultural atmosphere
- Life in Lisbon: Sunshine, ocean views, and one of Europe's most exciting capital cities!
How to Apply
Ready to bring your Arabic skills to the heart of Lisbon? Click "Apply Now" and submit your CV in English today!
Note: Our August 2026 intakes have limited seats — apply early to secure your place in the class that suits you best.


