Hotel Night Auditor

Pullman & Mercure Melbourne Albert Park are seeking a dedicated, reliable and service-oriented customer service extraordinaire to join our hotel overnight Front Office team in a Night Auditing role. 

Joining us an experienced Hotel Night Auditor, you will be responsible for rolling our financial system from the day. In addition, you will provide a positive guest experience and welcome our late-night arrivals. Working 11pm - 7am shifts alongside our Night Manager, you will process nightly reports, contributing to a smooth overnight shift with an opportunity to build upon your skillset.

About You! 

• A passion for providing a positive guest experience with a desire to create memorable experiences. 
• Previous experience using Opera is desirable. 
• Strong attention to detail, ensuring procedures are followed.
• Confidence in making credit card and cash transactions.
• Excellent communication and interpersonal skills.
• The ability to work independently in a fast-paced environment.
• Solution minded with a strong ability to problem solve. 
• Empathetic in nature with a desire and ability to assist all kinds of clientele.

Benefits and Perks

• Enjoy exclusive Accor discounts and global benefits, including but not limited to accommodation and food & beverage discounts for you, your family and friends.
• Access to Accor Partner Benefits such as Europcar.
• Discounted onsite car park available.
• Access to confidential Employee Assistance Program.
• Inclusive and diverse environment.
• A friendly and supportive work environment.
• Excellent opportunity to further grow and develop your career with an industry leader
• Reward and recognition programs, including Annual Service Recognition and Accor Tenure Milestone recognition
• Mentoring and career development along-side experienced and dedicated professionals.

Apply today to start a conversation and see where your Accor career can take you!

We are unable to provide sponsorship for this role, so Australian working rights are required.