Counter Specialist

As a Counter Specialist, you will have the opportunity to contribute to the continued sales growth of the store through delivering excellent customer service, while ensuring compliance to core policy and procedures, including:

• Contributing to improving processes at the counter by ensuring systems are implemented and followed
• Working collaboratively as part of a team in delivering a positive experience for both instore and online customers and effectively resolving customer complaints and queries as required
• Train and support new counter team members in understanding all systems and processes

• Positive can-do attitude
• Results-driven with a strong focus on delivering the best customer outcomes
• Strong multi-tasking skills, coupled with your keen eye for detail will see your success in this role
• Background in cash handling, including EFTPOS facilities (ideal, but not essential)

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential. 

JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!