IT Software Asset Management Analyst

At Intact, insurance is not about things. It’s about people. It’s what we believe, and it shapes everything we do. It’s why we strive to provide a second-to-none experience for our customers and create an inspiring workplace for our employees to thrive in.

As Canada’s largest provider of property and casualty insurance, we’re not only leading our industry, but we’re redefining what it means to work for it. As a recognized top employer, we’re committed to living our values and supporting our dedicated people who bring their best to work each day because they know their work matters.

Your Job

The IT Software Asset Management Analyst will be responsible for proactively enforcing governance for software and hardware assets as well as coordinating regular audits and follow up reconciliation activities. Focus will be on the asset management lifecycle and will also include maximizing the value of IT asset investment, analyzing software and hardware asset data, conducting root cause analysis on non-compliance, executing corrective actions, identifying and implementing process improvements.

Hiring Manager : Mahsa Abbas-Zadeh

Workplace : Anjou (7101 Jean-Talon St. East) or Saint-Hyacinthe (1935 des Cascades) or Toronto.

Responsibilities

• Manage software assets through their entire lifecycle.
• Perform asset tracking and coordination of internal controls and compliance monitoring activities.
• Provide effective governance to ensure asset management processes and procedures are effectively being adhered to by internal teams and service partners.
• Participate in the evaluation of products, service offerings and contracts and oversee day-to-day interactions with vendors to meet business needs.
• Obtain information and clarification on licensing, product changes, costing and invoicing and communicate and facilitate any such changes.
• Ensure that asset inventories and IT tools are updated, and orders are tracked for internal and external billing purposes.
• Ensure the overall tracking of software license entitlements and evidence, based on software orders. Conduct inventory data cleanup, evergreening/decommissioning activities as required.
• Actively participate in the creation and optimization of standard operating procedures, processes, guidelines and documentation for all asset management processes.
• Provide support and expertise while working closely with internal and external team members on related project work.
• Develop analyses and dashboards to automate asset tracking and regular reporting activities.

Your Skills

• Bachelor’s degree in computer science, engineering, business or equivalent experience
• 4 years of experience in end-user software asset management or IT/Cloud infrastructure or equivalent experience
• Good working knowledge and understanding of software licensing with major vendors
• Experience working with users from a customer service perspective
• Good interpersonal and communication skills
• Result oriented with strong planning and organizational skills
• Ability to multi-task and work in a fast-paced environment
• Bilingualism, an asset
• Experience with SAM tool configuration, an asset
• Asset management certification, an asset

Here are a few reasons why others have joined our team

• An award-winning, inspiring workplace that supports its people and recognizes great work
• Stimulating, challenging projects and development opportunities to help you grow your skills and career
• Flexibility in how and where you work
• A comprehensive financial rewards program that recognizes your success
• An extensive, flexible benefits package
• An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
• A casual ‘dress for your day’ culture that encourages you to be yourself
• A $350 annual wellness account that promotes an active lifestyle

Closing Statement

We are an Equal Opportunity Employer

At Intact, our value of Respect is founded on seeing diversity as a strength, being inclusive and fostering collaboration. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please advise the Talent Acquisition partner who reaches out about the job opportunity and they will work with you to meet your needs.

Background Checks

As an employer and publicly traded financial services company, the best interests of our customers, employees and shareholders are important to us. We want Intact to be a great place to work! This means that internal and external candidates will be asked to consent to background checks so we can learn more about you. Please note that for positions with access to financial data or funds, your credit must be in good standing.

Internal Candidates

For internal candidates, you can apply for a posted position if you have been in your current position for at least 12 months and are performing at a satisfactory level. Please note we may have identified other internal candidates through our Employee Development Program, and that the selection process may also be opened to external applicants.

Eligibility to Work in Canada

It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.

#li-qc

Referral Bonus

This role is eligible for employee referral bonus. #myReferrals3000