Recruitment Officer

Position Title: Recruitment Officer Department: People & Culture Location: IBSUniversity, 11 Mile Campus Reports To: Recruitment Manager

Employment Type: Full-Time

Position Overview The Recruitment Officer is responsible for managing and executing the end-to-end recruitment process to attract, select, and onboard top talent for IBSUniversity. This role requires building strong relationships with hiring managers, developing innovative sourcing strategies, and ensuring a positive candidate experience to support the university's strategic goals. The officer also manages labor and immigration processes for expatriates and their dependents.

Key Responsibilities

• Recruitment Planning and Strategy o Collaborate with department heads to understand current and future workforce requirements. o Develop job descriptions and specifications in consultation with hiring managers. o Create and implement recruitment plans to attract a diverse pool of qualified candidates. o Stay updated on market trends to adjust strategies for hard-to-fill or critical roles.
• Sourcing and Advertising o Develop and execute creative sourcing strategies to identify potential candidates through online job boards, social media platforms, recruitment agencies, and employee referrals. o Design and post engaging job advertisements to attract quality candidates. o Build and maintain a talent pipeline for current and future hiring needs.
• Screening and Selection o Review applications and shortlist candidates based on qualifications, experience, and role requirements. o Conduct initial phone screenings to assess candidate suitability. o Schedule, coordinate, and participate in interviews with hiring managers and panel members. o Administer pre-employment assessments and conduct reference and background checks.
• Offer Management and Onboarding o Prepare and negotiate employment offers in alignment with organizational policies. o Coordinate the onboarding process for new hires, ensuring all documentation and orientation requirements are met. o Liaise with payroll and other departments to ensure a seamless transition for new employees.
• Candidate Experience o Ensure timely communication with candidates throughout the recruitment process. o Provide constructive feedback to unsuccessful candidates when requested. o Promote IBS University as an employer of choice by delivering a positive candidate experience.
• Reporting and Metrics o Maintain accurate and up-to-date recruitment records. o Generate reports on recruitment metrics, including time-to-hire, cost-per-hire, and candidate satisfaction. o Evaluate the effectiveness of recruitment efforts and recommend improvements.
• Compliance o Ensure recruitment practices comply with employment laws and university policies. o Maintain confidentiality of sensitive candidate and organizational information.
• Labor and Immigration Processes o Manage expatriate recruitment, including coordination of work permits and visas for new hires, their dependents, and existing expatriate staff and their dependents. o Handle renewals of work permits and visas for expatriate staff and dependents in a timely manner. o Fast-track work permits and visas through networks and other creative solutions to minimize delays. o Liaise with government authorities and agencies to ensure compliance with labor and immigration regulations. Key Qualifications and Skills

Education/Qualification

• Bachelor’s degree/Diploma in Human Resources, Business Administration, or a related field. Experience
• Proven experience in end-to-end recruitment, preferably in higher education or a similar industry.
• Familiarity with labor and immigration processes for expatriates and their dependents is an advantage.

Skills and Competencies

• Strong understanding of recruitment and selection processes.
• Excellent communication and interpersonal skills.
• Proficiency in sourcing candidates through various channels.
• Strong organizational and time management skills with the ability to handle multiple priorities.
• Attention to detail and problem-solving ability.
• Ability to build strong relationships with internal and external stakeholders.

Key Performance Indicators (KPIs)

• Time-to-hire for each position.
• Cost-per-hire relative to budget.
• Quality of hires based on performance and retention metrics.
• Candidate satisfaction scores from surveys or feedback.
• Recruitment process adherence to policies and timelines.
• Timely and efficient processing of work permits and visas.

Working Conditions

• Full-time role based at IBSUniversity, with occasional travel for recruitment fairs and events.
• Ability to work extended hours during peak recruitment periods.