exclusivelyremote
Renewal Manager (Property & Casualty Insurance)
Job description
Job Specification: Renewal Manager (Property & Casualty Insurance)
Location: Remote (South Africa)
Working Hours: 3:00 PM – 11:00 PM (SA Time) – aligned with US business hours
Employment Type: Full-Time
Position Overview
Our client is seeking a detail-oriented and proactive Renewal Manager with Property & Casualty (P&C) insurance experience to support their growing insurance brokerage team.
The Renewal Manager will be responsible for managing the end-to-end renewal process for commercial insurance policies , ensuring policies are reviewed, renewed on time, and aligned with client needs. This role requires strong insurance knowledge, administrative accuracy, and excellent communication skills .
Key Responsibilities
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Manage the insurance policy renewal process for commercial clients.
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Review existing Property & Casualty insurance policies and prepare renewal documentation.
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Coordinate with insurance carriers and underwriters to obtain renewal terms and quotes.
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Ensure all renewals are processed before policy expiration .
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Communicate renewal options and updates with internal teams and clients.
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Review policy changes, coverage updates, and premium adjustments.
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Maintain accurate records in the agency management system.
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Follow up on outstanding documents and approvals.
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Assist in identifying opportunities to improve coverage or reduce premiums for clients.
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Ensure compliance with insurance regulations and internal procedures.
Minimum Requirements
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Must have Property & Casualty (P&C) insurance experience .
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Previous experience working for an insurance brokerage or agency .
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Strong understanding of commercial insurance policies and renewals .
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Excellent administrative and organizational skills .
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High attention to detail and accuracy.
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Strong written and verbal English communication skills .
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Comfortable working with US-based clients and systems .
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Tech-savvy with the ability to learn insurance platforms and CRM systems.
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Ability to work independently in a remote environment .
Preferred Experience
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Experience with commercial real estate insurance policies .
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Exposure to US insurance carriers and underwriting processes .
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Experience working with agency management systems such as Applied Epic, AMS360, or similar.
Required Equipment
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Reliable high-speed internet connection .
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Own laptop/computer suitable for remote work.
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Quiet and professional home office environment.
Key Competencies
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Attention to detail
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Time management
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Insurance policy knowledge
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Professional communication
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Problem solving
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Client service orientation
