HCP Admin Associate (AC Manila)

The Opportunity

Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an HCP Admin Associate, you will play a crucial role in maintaining regulatory compliance and managing risks for clients, providing advice and solutions within our Risk and Compliance practice. You will focus on confirming adherence to regulatory requirements and mitigating risks for clients, offering guidance on compliance strategies to help them navigate complex regulatory landscapes. As an Associate, you will be driven by curiosity and contribute to client engagement and projects while developing your skills and knowledge to deliver quality work. You will learn to build meaningful client connections, manage and inspire others, and grow your personal brand by deepening your technical knowledge of firm services and technology resources.

In this role at PwC Acceleration Center Manila, you will adapt to working with a variety of clients and team members, each presenting unique challenges and scope. Every experience is an opportunity to learn and grow, taking ownership and consistently delivering quality work that drives value for our clients and success as a team. You will build a brand for yourself, opening doors to more opportunities, and develop a deeper understanding of the business context and how it is changing.

Responsibilities

• Managing HCPs, HCOs, patients and pharmaceutical stakeholders both pre-and-post engagement, providing high-quality, white-glove interactions
• Addressing external expert onboarding challenges, supporting the issuance of contracts as needed, and facilitating redline requests and escalations
• Handling complex external expert inquiries with a high degree of care and follow through, supporting invoice/payment queries and answering business owner questions"
• Navigating complex regulatory landscapes to provide guidance on compliance strategies
• Confirming adherence to regulatory requirements and mitigating risks for clients
• Conducting compliance audits and reviews to identify potential risk areas
• Developing compliance frameworks and reporting mechanisms to enhance internal controls
• Collaborating with clients to understand their needs and tailor compliance solutions accordingly
• Applying risk analysis techniques to assess and manage compliance risks effectively
• Utilizing data protection management skills to safeguard client information
• Engaging in active listening and communication to build strong client relationships
• Gathering information from diverse sources to analyze facts and discern patterns
• Upholding professional and technical standards, including PwC's code of conduct and independence requirements

What You Must Have

• At least 3 years of experience in life science meetings and events, pharmaceutical, device or healthcare setting working with HCPs, HCOs or patients
• Understanding of HCP engagement compliance and regulatory environment both domestically and internationally
• Currently pursuing or have completed a Bachelor's or Master's degree
• Client service associate positions are entry-level roles intended for job seekers who are completing or have recently completed their final academic year of educational requirements.
• Oral and written proficiency in English required

What Sets You Apart

• Familiarity with advanced Excel, HCP engagement software, and CRMs
• Preference for at least one of the following fields of study: Accounting, Accounting & Finance, Analytics, Banking and Insurance, Banking and Finance, Biomedical Engineering, Business Administration/Management, Business Analytics, Business Studies, Corporate Finance, Data Processing/Analytics/Science, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Forensic Science, Health Administration, Information Technology, Information Technology & Accounting, Management Information Systems & Accounting, Risk Management, Statistics
• Excelling in compliance and governance frameworks
• Utilizing data protection management techniques
• Demonstrating risk analysis capabilities
• Adapting to diverse client needs and perspectives
• Developing commercial awareness and business understanding